We take great care packaging every item to ensure safe shipment to you. We charge a postage fee only to cover our costs of materials and labour. Our shipping is based on weight of total package through USPS. Orders are processed and shipped daily Monday-Friday. An order usually takes 2-3 business days to process and ship. We Ship WORLDWIDE ~ United States Shipments ~ Delivery Confirmation is included with all US packages. Insurance Fee and Handling Fee included in shipping cost
Any Postal Damage/Loss will be handled through our Insurance Company and a refund or exchange will be given once Claim clears. An Insurance Claim on a lost packaged can not be filed until 30 days after an order has shipped to insure the package reaches its destination. Packages that weigh over 13oz will automatically be shipped Priority Mail (3-5 delivery days) ~ International Shipments~ Shipping rates to countries other than the US will vary. If an international package weighs over 4lbs, it must be sent Priority Mail.
International Orders are normally sent First Class International Mail through USPS. This includes a Customs ID# which is NOT a tracking number. Only Priority Mail includes a Customs ID# that can track the package from one country to another. Any Postal Damage/Loss will be handled through our Insurance Company and a refund or exchange will be given once Claim clears. Because Customs differs from country to country an insurance claim can not be filed on a lost package until 60 days after and order has shipped. Customs will sometimes hold a package for inspection or duty fees. We have no control over this. It is your responsibility to make sure the item you are ordering is legal in your country.
Import duties, taxes, and charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyers responsibility. Please check with your countries customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering shipping company or when you pick the item up. Do not confuse them for additional shipping charges. We are not responsible for any Customs/Duty Fees. |