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Dysfunctional Doll Rewards Loyalty Program

The Dysfunctional Doll Program is our free rewards program that lets you earn BAT points on all your merchandise purchases and redeem on rewards (“Rewards”).

You can Earn Bat Points with every purchase you make at

For every dollar you spend on merchandise at Dysfunctional Doll online, you receive 100 Bat points when you provide or check out with the email address that is registered to your Dysfunctional Doll account. Please seee the Terms and Conditions below to view full program rules.


Member Agreement Terms & Conditions

I. GENERAL. This Member Agreement includes terms and conditions and other details about the relationship between you and Dysfunctional Doll LLC relating to the Dysfunctional Doll Rewards program (“Program”). By enrolling in, or otherwise participating in, the Program, you acknowledge that you have read and understood this Member Agreement and that you agree to be bound by it , as well as all additional policies, terms and conditions referenced and incorporated in Section XI of this Member Agreement, all of which may be amended from time-to-time (collectively, “Terms”). Any changes or modifications to these Terms will be effective immediately upon posting at, and you waive any right to receive specific or individual notice of such changes or modifications. If you do not agree to all of the Terms now or at any point in the future, please contact Dysfunctional Doll Customer Service through email at to un-enroll. These Terms constitute a legally binding agreement between Dysfunctional Doll and each individual who enrolls or participates in the Program.

II. MEMBERSHIP. Participation in the Program and the benefits of the Program are offered at the sole discretion of Dysfunctional Doll. Eligible customers (as described below) may enroll or otherwise participate. One Program membership per customer. Your membership is nontransferable and is subject to future Program Terms. By joining or otherwise participating, you agree to receive operational communications about the Program, as well as advertising and marketing material from Dysfunctional Doll. You agree that, in order to participate in the Program, it is your responsibility to keep your Member information current, complete and accurate by periodically updating your information with Dysfunctional Doll through the Program website.

III. ELIGIBILITY. The Program is open to individual U.S. residents at least 13 years of age who provide and maintain a valid email address. By joining or otherwise participating in the Program, you represent and warrant that you are at least 13 years of age or older. If you are between 13 and the age of majority, you agree that you have obtained permission from your parent or legal guardian to be a member of the Program, and you expressly acknowledge that you may not be eligible for all Program benefits. You may un-enroll at any time by contacting Dysfunctional Doll Rewards Customer Service through email at  Your Program membership is valid only at

IV. POINTS & PROGRAM FEATURES. As a member of the Program, you will earn 100 points for every $1 you spend on qualifying purchases made online (see “Non-Qualifying Purchases” below). To earn points when making purchases at you must register for an account through our website. Provision of this information is not required to complete the transaction, but it is necessary to earn the corresponding points. To earn points for purchases made on you must be logged into your shopping account.

Points will post to your Program account approximately 48 hours following the purchase date, delivery date or shipment date, subject to processing timeframes and/or website maintenance. Points are based upon dollars spent on qualifying purchases. If an item is returned, Points will be deducted from your Program membership equal to the amount of Points earned for that applicable amount of that purchase. Points will be earned by only one Program membership per transaction. Program cards, points, and any Program offers and coupons have no cash value. Unless otherwise expressly stated or pursuant to a particular Program feature, your Program membership, card, points, offers and coupons are not transferable. Other restrictions and exclusions may apply.

Additional bonus or surprise point earning opportunities may be available for some Program members in some or all markets, at Dysfunctional Doll's sole and absolute discretion. For example, Dysfunctional Doll may award additional points in connection with certain promotions (which may be limited time offers) and/or based upon a customers' engagement with Dysfunctional Doll. To the extent you are incentivized to earn points through social activities, where such activity(ies) could be construed to be an endorsement of Dysfunctional Doll Brand, products or business, please remember to disclose the incentive so the audience understands your relationship with Dysfunctional Doll.

The Program may include additional features and benefits, whether made available for a limited time or on a consistent basis, such as the opportunity for a member to transfer (“share”) available points to another active Program member's account or to donate available points to a limited selection of charitable organizations or causes. Upon sharing or donating, the points are deducted from your account.

Some Program benefits and offers may be customized based upon your purchase behaviors and preferences.

V. POINTS & REWARDS. Dysfunctional Doll Rewards points expire one (1) year after they are earned, measured from the end of the month in which the Reward points were earned). If your Dysfunctional Doll Rewards account has been inactive for 12 months, your balance will automatically be reset to zero. You will begin earning points again at the time of your next purchase unless your membership is inactivated by Dysfunctional Doll pursuant to Section VIX below. Dysfunctional Doll Bat Points have no cash value and are not legal tender; no cash back will be given for Dysfunctional Doll Bat Points Reward.

VI. OFFERS. As a Program member, you will receive several offers throughout a twelve-month period. Please refer to the FAQs for more information about the Program offers. Offers may include, but are not limited to, percent-off and dollar-off coupons. Offers will include additional details, exclusions and terms. In addition, as a Program member, you may receive other communications, such as early notification about upcoming events and sales and a newsletter. 

VII. NON-QUALIFYING PURCHASES. Qualifying purchases for which points will be earned include sale-, regular- and clearance- priced merchandise. Points are earned on the dollar amount of qualifying purchases after all applicable discounts, offers, coupons and Dysfunctional Doll Rewards Coupons are applied and before tax is imposed. All or any portion of a purchase made with a Kohl's Merchandise Return Credit are deemed ineligible purchase(s) and shall not earn points. In addition, non-qualifying purchases for which points will not be earned include the purchase of Gift Cards. Other exclusions may apply.

VIII. NON-QUALIFYING REDEMPTIONS. The following items are considered non-qualifying redemptions for which Dysfunctional Doll Bat Points may not be redeemed:  (1) to purchase Gift Cards; (2) as price adjustments on prior purchases; (4) to reduce a Dysfunctional Doll Charge or any third-party charge account balance; or (5) pay for any services or fees, including taxes and shipping. Other exclusions may apply.

IX. MEMBERSHIP EXPIRATION, CANCELLATION AND TERMINATION. Members who have no qualifying point activity during any continuous 12-month period, may have their membership automatically expire on the last day of the 12th month of membership inactivity and that membership will be inactivated.

Resellers are expressly excluded from the Program. If you purchase items for resale, we reserve the right not to award points, to deduct improperly awarded points from your account balance, to invalidate improperly issued Dysfunctional Doll Bat Points and/or to terminate your membership.

In the event of any abusive or fraudulent activity related to the Program, and/or a violation of the Program terms, as determined by us in our sole discretion, we reserve the right to make any adjustments to, including termination of, your Program Account at any time. Any such adjustments, however, will be made in accordance with the Terms, any applicable laws, rules or regulations. Memberships may be canceled by you at any time by contacting Dysfunctional Doll Rewards Customer Service through email at . Cancellation may take from 6 to 8 weeks to finalize. Upon cancellation, your membership will be inactivated.

In addition, Dysfunctional Doll reserves the right to change, limit, modify or terminate the Program and/or your membership for any reason or no reason at any time, with or without notice.

X. MEMBER COMMUNICATIONS. You may view your membership activity online at By enrolling or otherwise participating in the Program, you agree to receive transactional emails and promotional email offer updates from Dysfunctional Doll. Members may unsubscribe from promotional emails at any time via the unsubscribe link in those emails; provided, however, if you unsubscribe from Dysfunctional Doll e-mails, you may no longer receive those Program benefits which are distributed by e-mail. For information about your membership, contact Dysfunctional Doll Rewards Customer Service at


  • (a) Entire Agreement. You agree to comply with terms and conditions of this Membership Agreement, as well as the terms and conditions of the following (all of which are referred to as “Terms” in Section I of this Membership Agreement): (i) Dysfunctional Doll's Privacy Policy; (ii) any and all other policies and rules as set forth in Program materials, either in print or on the Program web site. New Terms may be added and/or existing Terms may be amended from time-to-time. The Terms, as so amended, will be posted on the Program web site, and your continued participation in the Program thereafter will constitute acceptance of all such updated terms.
  • (c) Privacy Policy. By enrolling or otherwise participating in the Program, you acknowledge and agree that the information you provide as a member of the Program will be released Dysfunctional Doll.
  • (d) Dysfunctional Doll Employees. Dysfunctional Doll employees may be restricted from participating in certain features of the Program pursuant to applicable Dysfunctional Doll policies.